Shipping policy
Shipping Policy
Business Name: MK Souks Website: mksouks.com
1. Delivery Areas We deliver across Lebanon to all secure and accessible areas. Delivery to certain regions may be subject to availability based on current conditions on the ground.
2. Processing Time Orders are processed within 1–2 business days after payment confirmation.
3. Delivery Time Once dispatched, delivery takes up to 5 business days depending on your location within Lebanon.
4. Shipping Rates Shipping rates are calculated at checkout based on your delivery zone.
5. Order Tracking Once your order is shipped, you will be notified with tracking or delivery details via WhatsApp or email.
6. Failed Deliveries If a delivery attempt fails due to an incorrect address or unavailability, we will contact you to arrange a re-delivery. Additional fees may apply.
7. Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date with your order number and photos (if applicable).
8. Contact Us For shipping inquiries:
- Email: mksouksgmail.com
- WhatsApp: +9613648466
- Website: mksouks.com