Shipping policy
Shipping Policy
Business Name: MK Souks
Website: mksouks.com
1. Delivery Areas
We deliver across Lebanon to secure and accessible areas.
2. Delivery Fees
Delivery fees are as follows:
- Beirut: $4
- All other areas in Lebanon: $5
3. Processing Time
Orders are typically prepared within 1–2 business days after order confirmation.
4. Delivery Time
After dispatch, delivery may take up to 5 business days, depending on the destination.
5. Delivery Method
Orders are delivered directly to the address provided by the customer. Please make sure your address and phone number are correct and that someone is available to receive the order.
6. Failed Deliveries
If a delivery attempt fails because of an incorrect address, incorrect contact details, or customer unavailability, we may contact you to arrange a second delivery attempt. Additional delivery charges may apply.
7. Damaged, Missing, or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of delivery and provide clear photos when applicable.
8. Delivery Delays
Delivery times are estimates and may occasionally be affected by circumstances beyond our control, including traffic, weather, public holidays, or courier delays.
9. Contact Us
For shipping or delivery questions, please contact us:
Email: mksouks@gmail.com
WhatsApp: +961 3 648 466
Website: mksouks.com